9xoxo Terms and Conditions

1General Terms & Conditions

These Terms & Conditions constitute a legal agreement between 9xoxo and its users. By using any 9xoxo service, you confirm that you have read, understood, and agree to be bound by these terms.

9xoxo is an online gaming and betting platform operating under an international gaming commission license, available to adult users in Bangladesh and other countries.

• 9xoxo reserves the right to update these Terms & Conditions at any time.
• You will be notified of any changes via your registered email or app notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• While these terms may be displayed in Bengali, the governing legal document is in English. In the event of a dispute, the English version shall prevail.

2Account Register

Accurate and complete information is required when registering on 9xoxo. Accounts created with false information may be closed at any time and any balance may be forfeited.

One Account Policy

Each individual may open only one 9xoxo account. Creating multiple accounts under the same identity, on the same device, or from the same IP address is strictly prohibited.

• You must provide your correct name, date of birth, and contact details at the time of registration.
• If your details change, you must notify 9xoxo Support.
• Your account password and login credentials must be kept strictly confidential.
• Using or granting access to another person's account is prohibited.

3Age Verification & KYC

9xoxo is strictly for users aged 18 and above. Account registration by minors is not permitted and is prohibited by law.

KYC (Know Your Customer) verification is mandatory for transactions above a certain amount. This process requires uploading a national ID and a selfie.

• Large withdrawals cannot be processed until KYC is completed.
• KYC information is used solely for identity verification.
• Providing false KYC information will result in permanent account closure.
• 9xoxo may request additional verification at its discretion.

4Deposit Policy

Deposits on 9xoxo can be made via mobile banking, bank transfer, e-wallets, and cryptocurrency.

Deposit Terms

• The minimum deposit amount is BDT 200.
• Deposits must be made from the registered user's own account.
• Payments from third-party accounts are not accepted.
• 9xoxo reserves the right to verify any suspicious deposits.
• Deposits are non-refundable once processed, except in cases of confirmed fraud.

5Withdrawal Policy

Your account must be verified before you can withdraw winnings from 9xoxo. The withdrawal process is fully transparent, and 9xoxo charges no withdrawal fees.

Withdrawal Conditions

• The minimum withdrawal amount is BDT 200.
• Withdrawals can only be made to a registered payment method.
• Wagering requirements must be met before withdrawing winnings derived from a bonus.
• The maximum daily withdrawal via mobile banking is BDT 50,000.
• 9xoxo reserves the right to investigate unusual withdrawal patterns.
• If fraud is confirmed, the withdrawal will be cancelled and the account will be closed.

6Bonuses & Promotions

9xoxo regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page.

Wagering Requirements

Once a bonus is claimed, the bonus balance cannot be withdrawn until a specified wagering amount has been played through. For example, a bonus of BDT 1,000 with a 10x wagering requirement means you must place a total of BDT 10,000 in bets.

• Bonus abuse or system manipulation will result in forfeiture of the bonus and any winnings.
• Each promotion may only be claimed once per person.
• Bonuses expire automatically once their validity period ends.
• 9xoxo reserves the right to modify or discontinue any bonus offer at any time.

7Gaming Rules

All games on 9xoxo are RNG certified and operated in accordance with international fair play standards. Each game has its own rules, which can be reviewed before play begins.

• If a game is interrupted due to a technical error, that round may be voided.
• Wagers from voided rounds will be refunded.
• Game results are final and verifiable via server logs.
• If a game is interrupted due to loss of internet connection, the result recorded on the server will apply.
• Exploiting any bug or glitch in the game software is prohibited.

8Prohibited Activities

The following activities are strictly prohibited on 9xoxo and will result in permanent account closure.

• Depositing through money laundering or illegal funds.
• Creating multiple accounts to abuse bonuses.
• Use of software bots, automation tools, or cheating software.
• Demeaning, threatening, or harassing other players.
• Attempting to manipulate game outcomes.
• Operating an account using a fake identity or someone else's identity.
• Any action that damages the reputation of 9xoxo.

9Account Closure or Suspension

9xoxo reserves the right to temporarily or permanently close any account. Users will be informed of the reason in all cases.

Closed by User

You may close your account at any time by contacting support. Please withdraw any available balance before closure.

Suspended by 9xoxo

• Immediate account suspension for any violation of the rules.
• Any balance remaining in a suspended account may be returned after the investigation is complete.
• If fraud is confirmed, the account balance will be forfeited.
• To appeal a closure, please contact Support.

10Responsible Gaming

9xoxo believes gaming is for entertainment, not as a source of income. We encourage all users to play responsibly.

If you feel that gaming is having a negative impact on your life, we encourage you to use our responsible gaming tools. 9xoxo is here to support you.

• Deposit Limits — set daily, weekly, or monthly limits.
• Self-Exclusion — temporarily close your account for a set period.
• Reality Check — periodic reminders at set intervals.
• Session Timer — monitor how long you have been playing.

11Limitation of Liability

9xoxo's total liability shall not exceed the value of the transaction in question under any circumstances. 9xoxo is not liable in the following situations:

• Game interruptions caused by internet connectivity issues.
• Delays or errors caused by third-party payment providers.
• Services suspended at the direction of an authorized regulatory authority.
• Service disruptions due to natural disasters or force majeure.
• Account compromise due to the user's own negligence.

12Changes to Terms & Conditions

9xoxo reserves the right to update these Terms & Conditions, in part or in full, at any time. Users will be notified at least 7 days in advance of any significant changes.

• Please visit this page regularly.
• Check the "Last Updated" date to confirm what has changed.
• Continued use of the platform after any changes will be considered acceptance of the new terms.

If you have any questions about these Terms & Conditions, please contact 9xoxo customer support. Our team is ready to assist you in Bengali.